Attracting top talent in healthcare is more competitive than ever, especially with a critical staffing shortage on the horizon. Hospitals and medical practices aren’t just fighting to hire — they’re battling to stand out. The U.S. healthcare system is projected to face a shortage of nearly 78,610 registered nurses by 2025, with an annual need for 193,100 RNs due to retirements and workforce exits. Physicians face an even bleaker outlook, with a projected shortfall of 124,000 doctors by 2034, particularly in primary care and rural areas.
As one-third of current physicians are expected to retire by 2030, healthcare organizations have to do more than offer competitive pay; they must create an environment where professionals feel valued, supported, and inspired to grow. Establishing a positive employer brand online can make all the difference in attracting top healthcare talent.
In a recent rater8 panel webinar, experts shared insights on the importance of building a strong reputation and using your online presence to attract skilled professionals. Here’s how prioritizing your reputation can set you apart and help you recruit the talent needed to thrive.
Job Seekers Are Looking You Up Online, and They’re Not Just Reading Your Glassdoor Reviews
Job seekers today rely heavily on platforms like Glassdoor, Indeed, and even Google Reviews to assess potential employers. A strong, positive online reputation on these sites can make a significant impact, with over 75% of candidates now considering an employer’s brand before applying.
Prospective hires read not only employee reviews, but also patient reviews on sites like Google, Healthgrades, and WebMD to gauge workplace atmosphere and management’s responsiveness.
Positive patient feedback often signals a supportive, proactive environment, whereas a pattern of unresolved complaints from patients may raise red flags.
How to Build an Online Reputation Job Seekers Can’t Resist
Here’s how you can effectively use online review sites to build a strong employer brand and attract the best candidates:
1. Ask for & Encourage Employee Feedback
Actively encourage employees to engage with employee satisfaction surveys, and ask them to share their sentiments on Glassdoor, Indeed, and Google. This helps build a robust online presence and provides job seekers with a realistic view of your work environment.
2. Respond to Online Reviews
It’s equally important to engage with both positive and negative reviews online; this goes for both patient reviews and employee reviews.
Moreover, thanking reviewers for their positive feedback is important. At the same time, acknowledging and addressing any concerns raised in negative reviews shows that you value input. This approach demonstrates to everyone who sees it that you are committed to continuous improvement within your organization.
3. Promote a Culture of Well-Being
Webinar panelist Angela Stevenson, CEO of Indiana Hand to Shoulder Center, noted that organizations that prioritize employee well-being and professional development are better positioned to stand out in a crowded job market.
“It’s not just about the wages,” she said. “It’s about creating a place where people feel supported and valued. That’s something we’ve been focusing on more and more.”
Use your website and social media channels to share stories about your organizational culture. Highlight employee testimonials, showcase team achievements, and provide a behind-the-scenes look at what it’s really like to work at your organization. This transparency can attract candidates who resonate with your values and culture.
4. Participate in Community Engagements
Active involvement in community events and initiatives can enhance your employer brand. Sponsor local events, participate in health fairs, or collaborate with educational institutions.
Community engagement raises your organization’s profile and demonstrates your commitment to making a positive impact in the community you serve.
5. Offer Competitive Benefits and Development Opportunities
Top healthcare talent seeks out organizations that offer a job and a path for growth. Highlight opportunities for professional development, and career advancement within your organization.
However, while hospitals may have more financial resources, smaller practices can attract talent. Consider offering unique benefits such as flexible work schedules and professional development opportunities. Webinar panelist Amberly Byington, Physical Therapist at Prairie Orthopaedic & Plastic Surgery, shared, “Even though we can’t always match hospital wages, we make sure our employees feel valued in other ways, such as offering flexible work hours and fostering a tight-knit community.”
6. Use Employee Advocacy to Work in Your Favor
Encourage current employees to become brand ambassadors. Webinar panelist Ron Chorzewski, CEO of Agility Orthopedics, added an important perspective, highlighting that your best recruiters may already be working for you: “I think that the biggest champions for your practice are already in there. They’re already employed by your practice.”
“If you can have your employees be your champions,” he added, “it’s going to be a lot easier to recruit people in.”
Just like patient reviews, consider featuring positive employee experiences and endorsements on your website or social media channels. Additionally, offering incentives such as employee referral programs can also be effective in attracting top talent through trusted recommendations.
Conclusion
A strong employer reputation is more than just a benefit — it’s a necessity for attracting and retaining top healthcare talent in today’s competitive job market. Leveraging platforms like Glassdoor, Indeed, and Google, actively engaging with your community, and showcasing your organization’s culture and values are no longer optional — they’re essential strategies for standing out to top professionals.
Investing in your reputation goes beyond simplifying recruitment; it’s about creating a workplace where employees feel valued and motivated which leads to greater job satisfaction, stronger teams, and, ultimately, better patient care.
Don’t wait — make your reputation work for you now to secure the future success of your organization.
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