Healthcare Reputation Management
Outshine Your Local Competition
Effortlessly cultivate 5-star patient reviews to boost your online visibility, dominate search results, and attract new patients.
Automated review cultivation
pollin8™ – Healthcare's Only Goal-Based Review Builder
Quickly build online reviews for all your office locations and providers across the spectrum of review sites to establish a balanced reputation. Our algorithm intelligently distributes patient reviews to the listings and sites that need the most attention, constantly optimizing your online image.
Reclaim Your Time
Do More with AI
Build trust with your patients by responding to Google reviews directly from your rater8 dashboard. With AI-driven, HIPAA-compliant response options, you can save staff hours while ensuring each patient feels heard. Customize replies for a personal touch or set up automated responses to streamline the process.
Automated & Seamless
We integrate with 100+ EMR and practice management systems so you can build online reviews quickly and automatically. No time or manual intervention required.
Centralized
Monitor and respond to all third-party reviews in one centralized dashboard.
Comprehensive
Patients are encouraged to share their thoughts across all major healthcare review sites including Google, Healthgrades, Facebook, Vitals, and WebMD.
pollin8™: Goal-Based Review Builder
The most intelligent online review-building algorithm in the market ensures you have a polished and balanced online image. The patients don't decide where to write reviews — you do, by setting your target goals.
AI-Supported Responses to Google Reviews
Ensure every patient feels heard with HIPAA-compliant, AI-crafted review responses generated from your rater8 dashboard at the click of a button.
Real-Time Email or Text Invitations
Patients are invited to leave reviews via post-visit text or email requests sent immediately after checkout. You set the primary delivery method to get maximum results.
Flexible
Build online reviews across all your individual doctor and location listings, creating a balanced online image and boosting your visibility in search results.
Specifically for Healthcare
Invite patients to leave a review based on their appointment type.
Damage Control Protection
Protect your online image by amassing an abundance of 5-star reviews across the leading healthcare review sites.
Strategy Consultations
Get expert advice on how to optimize rater8 within your organization at quarterly strategy consults with your dedicated client success manager.
Advanced Reporting
Reviews Analysis
Track the rating and number of reviews for each individual provider and office location.
Identify and target the holes in your online reputation.
Cultivate reviews for provider and practice listings simultaneously and watch your reputation improve in real time.
Harness the power of AI to generate sentiment summaries and improvement tips.
rater8 is reputation management
What's the Buzz About?
40x average return on investment, measured by increase in new patient volume.
4.88 average star rating across all rater8 clients, and 97% of reviews are 4 and 5 stars.
30% overall response rate to review requests.
Take the leap
The rater8 Difference
Gonzaba Medical Group’s leadership team needed a comprehensive view of their patient experience, a boost in online reputation, and a competitive edge.
In their first full year working with rater8, Gonzaba accumulated an impressive 24,280 patient reviews. Remarkably, 90% of these new reviews were 5 stars, raising their overall rating from 3.02 to 4.80 stars and seamlessly achieving their goals.
Read more about Gonzaba’s successful partnership with rater8 on their case study page.
Social proof is key
Testimonials Widget
rater8’s testimonials widget is easily embedded into each doctor’s profile page on your practice’s website.
The widget automatically pulls in 5-star reviews of 100+ characters from the top healthcare review sites for publication.
All reviews published on a doctor’s profile page via the widget are tailored toward that specific doctor, strengthening the profile and reputation of each physician at your practice.
Real patients, guaranteed
Verified Reviews Pages
For better or worse, anyone can leave a review on Google, Healthgrades, and other top healthcare review sites. With rater8 Verified Reviews, we can guarantee they're from real patients who were invited to leave a review immediately following their appointment.
The rater8 Verified Reviews badge is embedded in each doctor’s profile page on your practice’s website. Selecting the badge on a doctor's profile page will open their rater8 Verified Reviews page at reviews.rater8.com, which features all the unfiltered Verified Reviews for that doctor.
rater8’s Verified Reviews pages appear high up in Google search results, presenting yet another opportunity for potential patients to find your practice.
Patient-generated content
rater8 Social
At rater8, we have a wealth of quality, patient-generated content right at our fingertips. Augment your online presence with patient testimonials on Facebook to easily engage patients and showcase your practice’s successes.
Schedule your practice’s posting frequency directly from the rater8 dashboard.
The best 5-star reviews are prioritized for publication and automatically posted to Facebook, ensuring regular new content with no effort required.
Want to see how you appear online?
Schedule a demo and our team will put together a detailed online reviews analysis for your practice, evaluating your presence across Google, Healthgrades, Vitals, and WebMD.
