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Best Practices

Data-Driven Practice Improvement

If you’ve ever asked yourself how you can improve your medical practice, congratulations! You are one step closer to incorporating patient feedback to affect meaningful change.

Why Patient Satisfaction Surveys Fail

Many medical practices use patient satisfaction surveys to improve the quality of their care, but how many succeed? In this article, rater8 takes a close look into why some patient satisfaction surveys fall flat and fail to deliver value to medical practices.

how to ask patients for reviews

How Doctors Can Ask Patients For Online Reviews

Asking patients for online reviews doesn’t have to be difficult or tedious. In fact, soliciting online reviews from patients can be quick and painless. We’ll show you the strategies that work and the ones that don’t, so you can quickly build your online reviews and attract more patients online.

How to Improve Patient Satisfaction – 7 Easy Tips

The patient experience extends far beyond the exam room. rater8 analyzed over 100,000 patient surveys from across the U.S., hoping to identify recurring trends in patient experience and patient satisfaction. We compiled a list of the most commonly raised concerns, and in this article we discuss how to address them in your medical practice.

How to Respond to Negative Online Reviews

Most doctors and medical practices have encountered an unsatisfied patient who leaves a nasty online review. This negative review is now displayed online indefinitely for the world to see. Bad online reviews are inevitable, but you’re in luck! rater8 reveals several tips to proactively address bad online reviews.