In today’s rapidly evolving healthcare landscape, understanding patient feedback is crucial for delivering exceptional care. Join host Ron Chorzewski, Senior Solutions Consultant at rater8, in conversation with Brad Angeron, Practice Administrator at Cardiovascular Institute of the South, and Amanda Lin Picioccio, Patient Experience Supervisor at Gonzaba Medical Group, as they explore tangible ways practices can put data-driven insights into action to offer a better patient experience.
Topics covered include:
- Discover how healthcare leadership teams can use data intelligence to enhance the overall patient experience
- Learn innovative strategies for collecting, analyzing, and implementing rater8’s unified patient feedback platform
- Explore real-world success stories showcasing the impact of data-driven insights with some of rater8’s top clients
If you were unable to join us for the live webinar, check out the full recording below!
Speakers:

Ron Chorzewski, Senior Solutions Consultant, rater8
With over 30 years of experience in the healthcare field, Ron has worked as the CEO of several orthopedic practices. He started his career as a physical therapist and has worked in both rehabilitation and orthopedic management. Ron joined AAOE in 2009, served as a board member for seven years, and was the AAOE president in 2018.

Brad Angeron, Practice Administrator, Cardiovascular Institute of the South
Brad Angeron is the Practice Administrator at Cardiovascular Institute of the South in Morgan City, Louisiana. CIS serves patients in 21 locations throughout the Southeast United States with the mission of providing patients the highest quality cardiovascular care available. Prior to joining CIS, Brad worked in a variety of industries, most recently serving as the Manager of Financial Operations for Ochsner Health.

Amanda Lin Picioccio, Patient Experience Supervisor, Gonzaba Medical Group
Amanda Picioccio is the Patient Experience Supervisor at Gonzaba Medical Group in San Antonio, Texas. She enjoys the departmental collaboration her role provides, and the ability to have an immediate impact on the community around her by acting on the feedback her team receives.