Built for Patient Experience Professionals
Reinforce the power of the patient voice within your organization through short, patient-friendly surveys and unparalleled benchmarking capabilities, AI tools, analytics dashboards, and data visualizations.
foster better care
Create Meaningful Change
You know your patients and their needs, and now you need data-driven evidence to make their voices heard.
We provide patient experience leaders tools to turn feedback into clear, strategic actions, so you can focus on what truly drives a seamless, patient-first experience.
Fix it fast
Recover Service in Real Time
Timely feedback is essential to make improvements and address concerns on the spot.
With rater8, patients who submit anonymous surveys and express negative sentiments can choose to reveal their identity, allowing your practice to respond immediately. Alerts are sent to the appropriate team members, enabling real-time service recovery.
Use our AI tools to generate service recovery steps that will empower you to elevate the patient experience and drive meaningful change.
Act with precision
Make Data-Driven Decisions With Confidence
Deciding where to focus your improvement efforts can be daunting — too much data leads to overwhelm, while too little can result in inaction.
Get specific feedback through customizable surveys tailored to appointment types. Advanced filters help you drill down by employee, location, or job title to easily identify who’s excelling and who needs coaching. Plus, our sentiment-based AI summaries cut through all the noise to identify key themes and offer tips for improvement.
Gonzaba Medical Group
Loyalty begins here
Build Trust Through Transparency
With trust in the healthcare system at an all-time low, building credibility within your community is more challenging than ever.
Showing your patients that you value their input and are actively listening will foster deeper trust in your practice. Turn each feedback request into an opportunity for patients to share their experiences with the wider community.
How Gonzaba Medical Group fosters exceptional patient experience
Discover how Gonzaba Medical Group’s partnership with rater8 resulted in a 27,808% surge in online reviews, improved patient satisfaction, and streamlined operations.
What Do rater8 Clients Say?
Kittitas Valley Healthcare
AMM Healthcare
Skin Surgery Center of Virginia
Gonzaba Medical Group
Orthopedic & Sports Medicine Specialists
Carolina Asthma & Allergy Center
Ready to create buzzworthy
patient experiences?
Learn how rater8 can turn your toughest challenges into your biggest triumphs and elevate your patient care. Contact us to see how we help you level up.
