Healthcare Reputation Management
& Marketing Blog

In this webinar, rater8 joins forces with local SEO experts at dbaPlatform to share how your practice can dominate your Google 3-Packs with Reputation SEO.

rater8’s most recent employee survey indicates there are six key factors our people value most. In this article, we explore each of these factors, what they mean for rater8, and how other employers can benefit from creating a culture that provides employees what they want.

In this article, we explain the three core components of healthcare marketing, and share guiding questions to help your practice define its market, message, and media.

MARCH 2023 – We are excited to present the 2022 rater8 Practice Excellence Awards, where our clients are recognized for going above and beyond in creating the best patient experience possible. This year's winners have truly set the standard for excellence in patient experience, and we are proud to celebrate their achievements.

In this webinar, rater8's Content Marketing Specialist, Alex Milner, explores how practices can improve their marketing strategies — fundamentals, content ideas, and more!

In this article, we examine the benefits and challenges of multigenerational workforces and explore a few tried-and-true methods rater8 uses to engage our own generationally diverse group of employees.

Now, more than ever before, healthcare providers are investing in their online presence to stay competitive in their local markets. Does that mean rural healthcare providers, with smaller populations and less competition, need to invest in their online image too?

In this article, we explore insights from Joe Marino, practice administrator for Island Eye Surgery Specialists, a Staten Island-based ophthalmology practice with a long history of quality service. An intentional, detail-oriented leader, Mr. Marino shared his perspective on improving the overall patient experience, including staffing, patient feedback, and more.

From new product releases to industry recognition, we couldn’t be more excited to share the many successes our hive experienced in 2022! In this article, we'll take a look at the standout features rater8 introduced this year, the awards and accolades we received, and a "by the numbers" breakdown of our accomplishments.

Measuring how many patrons become long-term patients, patient retention is one of the most important metrics for practices of all sizes. In this article we explore why patient retention is important, how to measure it, and some strategies for improving it.

In this webinar, rater8 joins forces with the MIPS experts at MarsdenAdvisors to share how practices can simultaneously improve their MIPS scores and online reputations.

The right person for a job isn't necessarily going to fit neatly into a predetermined role. rater8's three-part hiring strategy begins with “getting the right people on the bus,” and has allowed us to build an organization filled with talented people who are passionate about their work.

Burnout is running rampant among remote workers. Consider these burnout prevention tips to ensure your employees remain healthy, productive, and engaged.

Patients and staff alike often dread waiting rooms, but what if we told you it doesn’t have to be that way? We sat down with one of our clients who excels in this area. We talked through what has worked best (and what has flopped) for them in crafting the ideal patient experience in their waiting rooms.

OCTOBER 2022 – Veradigm has certified rater8 as part of Veradigm Connect, formerly the Allscripts Developer Program. With rater8’s integration into the Veradigm Practice Management platform, users can send real-time patient satisfaction surveys and online review requests.

Patient engagement has become a buzzword in the world of healthcare marketing, but how can healthcare providers actually foster online engagement with their patients? Social media is the perfect avenue to boost patient engagement online. This article will help you create an effective strategy to do just that.

Medical practices across the country are facing unprecedented hiring and staff retention issues. Learn how your medical practice can improve employee trust, commitment, work culture, and engagement to boost employee retention.

Online resources are swiftly impacting the way patients seek out and select providers. Fortunately, with a winning marketing strategy, practices can adapt to healthcare’s changing digital landscape and evolve alongside healthcare consumerism to drive patient acquisition going forward.

In this rater8 webinar, hear our panelists share best practices for attracting great people, and steps you can take to improve employee trust, commitment, engagement, and retention.

Healthcare providers are no strangers to HIPAA, but what does that mean for online reviews? Read on to explore some of the ways you can respond to patients while complying with HIPAA privacy requirements.