Healthcare Reputation Management
& Marketing Blog

Hear from leaders in ophthalmology as they discuss the power of patient feedback and how they use data to improve patient relations and practice operations.

In this short video, Hugh from rater8 shares low-hanging fruit that many practices overlook when it comes to managing their online healthcare reputation.

Learn how to use social media to attract new patients, enhance brand awareness, and develop credibility and authority in your community.

We had an amazing 2021 here at rater8! With some exciting plans for the upcoming year, we look forward to continuing to provide our clients with the best technology and support to continually improve their online reputations and practice improvement processes.

More and more people are using social media platforms to express their opinions and seek out information about their health and healthcare providers. Social media can be a powerful tool that offers a way to advocate for your practice and patients.

The holidays are here, and while this means downtime for many medical practices, it’s the perfect time of year to focus on marketing your practice. This time of year is an ideal opportunity to send well-wishes to your patients, show a personal side to your healthcare practice, and boost your bottom line.

Listen to ophthalmology leaders discuss the marketing tactics and strategies they've employed at their medical practice. Learn what marketing initiatives have been the most successful and impactful, and understand where you should prioritize your marketing efforts.

When our clients run into the problem of a disgruntled patient "spamming" malicious reviews across Google, Healthgrades, and Vitals, we share this guide with them so they can remove the reviews.

The patient experience doesn’t begin when they walk into the exam room. It begins the moment they walk in the door, starting with the receptionist and the waiting room. Patients often dread the waiting room, but small enhancements can improve the patient experience and drastically reduce negative feedback.

What is healthcare reputation management, and how does it lead to increased practice profitability and patient volume? rater8 explains the importance of physician reputation management and why it should be a medical practice's number one marketing focus and priority.

If you’ve ever asked yourself how you can improve your medical practice, congratulations! You are one step closer to incorporating patient feedback to affect meaningful change.

Has your reviews page been the victim of a Facebook internal error? Several justly disgruntled medical practices have seen their Facebook ratings unexpectedly plummet to zero. For one rater8 client, this meant more than 1,500 positive reviews evaporated overnight.

Learn the strategies and tactics healthcare marketers have used to build brands for their orthopedic practices and doctors, both online and offline.

APRIL 2021 – Announcing rater8’s Practice Excellence Awards, where our clients are recognized for going above and beyond in creating the best patient experience possible.

Columbia Skin Clinic needed to improve its ratings quickly. After hearing from their marketing agency about the success other practices have had with rater8, Columbia Skin Clinic selected rater8 as their reputation management company.

Increase your online rankings to attract new patients through Google Search. In this webinar, we'll look at specific Google factors.

Review gating is the process of filtering patients by their experience (negative or positive) before asking them to leave you a review. If they had a positive experience, they are directed to leave a review. If they had a negative experience, they are asked to leave internal feedback.

With rater8, Pediatric Ophthalmic Consultants was able to build thousands of reviews and polish their Google My Business profiles to ensure they make a stellar first impression for patients every time.

Thanks to rater8’s 27% response rate, Cary Orthopaedics quickly racked up reviews and fine-tuned their practice’s operations based on real patient feedback.

Suburban Orthopaedics increased online referrals by 41% year-over-year and realized a return of 29x their investment in rater8.